Frequently Asked Questions

You can call or whatsApp us at mobile: (+65) 8368 5958

There are 4 modes of payment:
1. Cash on delivery
2. Paypal
3. Bank transfer to POSB SAVINGS account number: 063-68257-8
4. Paylah or Paynow to mobile: (+65) 9658 6178

As per below:

  • For orders above $50, we offer free delivery islandwide.
  • For orders below S$50, there will be a $10 delivery fee.
  • For areas within CBD area, there will be a $3 ERP surcharge.
  • For delivery to Sentosa, there will be an additional delivery charge of $5

Our loyalty program allows you to earn 1 loyalty point for every dollar spent. There is no expiry date for our loyalty points. At Beary’s , we always give our customers the best deal hence our loyalty points can be use to convert to vouchers:
– 1000 Reward Points can redeem $10 voucher

After clicking on the “Check out” button, you’ll be taken to a screen verifying your purchase and giving you your order number. Upon receipt of your purchase order, Beary will send you a confirmation email and we will contact you via WhatsApp to contact you on the scheduled delivery date and time

Yes, you can self-collect at our showroom at 61 Ubi Road 1, Oxley Biz Hub #02-37 Singapore 408727. Advance appointment need. Do contact us @ 8368 5958 to make an appointment

Orders will be processed within 12 hours of ordering and we will deliver within 3 working days (excluding weekends and public holidays). If you have a preferred delivery time, we will try our best to adhere to it.

We will drop you a call or email and recommend the next best product suitable for your pet.

Do drop us a call at (+65) 8368 5958, or drop us an email at custsvc@beary.com.sg to let us know which product you would like to have, and we will do our best to carry that product.

You may contact us at mobile (+65) 8368 5958 before our scheduled delivery.

Yes, if the product is faulty due to manufacturing, we are more than happy to exchange it. Contact must be made within 7 days (with the invoice) and the faulty product in its original packaging & condition (unused and unsoiled) to be returned to Beary. Customers are encouraged to check the items upon delivery.

Thanks for donating to the needy animals. Under the donation tab, you can choose the organization (CAS, HRSS) and items that you would like to donate and the items will be donated directly to the organization. An email or message will be send from the organization to confirm receipt of item. There is no minimum delivery amount for donation.

No, currently we do not take international orders